FAQ
Frequently asked questions.
Getting started
When can I sign up?
Now. Websites, apps, Discord bots and databases are open in Brisbane. The UK and Europe regions are coming soon.
Where are your servers?
Websites, apps, Discord bots and databases run on our own servers in Brisbane, and our UK region in Slough is coming soon. Game servers are coming soon to our Europe region, in northern France.
Are there any extra charges?
No. CPU, memory, storage, outbound traffic, backups and support are all part of your plan's price. There are no usage charges on top.
Can I take my data with me?
Yes. Export any database at any time with one click. Apps deploy from standard Docker images, so they run anywhere Docker does.
Which databases can I run?
Managed databases for PostgreSQL 18 and for MySQL 8.4, plus MariaDB 11.8, Valkey 8 (Redis-compatible) and ClickHouse. Each comes with point-in-time backups, a data browser and one-click export.
Where do game servers run?
In our Europe region, which is coming soon. The servers are in northern France, and prices are in British pounds.
Can I host a Discord bot?
Yes. A bot runs like any other app: deploy it from GitHub or a Docker image, and it can reach a managed database over its private network.
Who answers support?
A real person. Email support@wattlecloud.com. Pro workspaces get priority support.
Pricing and billing
How does billing work?
You pay one price each month for your plan. Hobby is A$8 a month (£4 in the UK) and Pro is A$30 (£15). The price covers everything the plan includes, so your bill is the same every month.
What does each plan include?
A set amount of vCPU, memory, storage and outbound traffic, listed on the pricing page. Memory and storage are shared by all the apps and databases in a workspace. vCPU is the most any one of them can use.
What if I need more than my plan includes?
Move up to Pro, or email support@wattlecloud.com and we'll talk it through. You're never charged for usage: if you use all your outbound traffic, it's slowed until the next month.
Is there a free trial?
Yes. Try Hobby free for 7 days: you add a card, and nothing is charged during the trial. When it ends, it carries on as Hobby at A$8 / £4 a month unless you cancel before then. There's one free trial per card. After that, if you change your mind within 14 days of your first payment, we'll refund it, less a share for the days you've already had.
What does Pro add?
Pro is A$30 / £15 a month per workspace. It adds unlimited team seats, 7-day point-in-time restore for databases, and priority support.
Databases
How do I connect to a database from my own computer?
With the wattle command line tool. The connection is encrypted end to end, and no database port is open to the internet.
Game servers
Which games can I host?
Minecraft, Garry's Mod and Rust to start, with more on the way. Plans and prices for each game are still being finalised.
How do I manage my game server?
From the game panel, which has its own sign-in. Start and stop the server, use the console, edit files and settings, and take backups.
Developers
Does it work with AI coding tools?
Yes. There's an MCP server for AI coding tools, alongside the wattle CLI and a public API.
Security
How are customers kept apart?
Each customer's apps run in a gVisor sandbox, on networks separated from every other customer. Nothing is exposed to the internet except through Cloudflare.
Ready to deploy?
Sign up and deploy your first app in a few clicks, on one monthly price with nothing billed on top. Try Hobby free for 7 days.
- Brisbane for websites, apps and databases, open now
- The UK for websites, apps and databases, coming soon
- Europe for game servers, coming soon